[MVMA] ISP service upgrade and recent outage

[Tyler Gardner]

Chuck,

Glad you got that worked out finally. I currently have 200/200 Mbps with Metronet and have been very happy with that. When my wife and I were on Spectrum previously, I experienced connectivity issues and larger downloads would fail. Additionally, our ping with Metronet is much lower (10 ms or less usually). Of course, that depends on the server you’re pinging.

The one downside of Metronet is that they use CGNAT, so you don’t get a public IP address unless you pay a little extra.

Tyler Gardner
KI7ODK

> On Jul 29, 2022, at 8:33 AM, Chuck Gelm <nc8q-aredn at gelm.net> wrote:
> On Tuesday morning I noticed that my internet access seemed slower than usual.
> I had been getting d/u 220/22, now 90/11.
> Called Spectrum and they found no problem.
> Spectrum mentioned that they are now offering 600 Mbps at -$5/month less that I was paying.
> This included with a 3 year service contract.
> Okay, I accepted.
> Then the 'house of cards' tumbled.
> My cable modem would only do 90/22.
> More phone calls, more testing, more rebooting.
> I exchanged the cable modem.
> Still 90/22.
> I got a technician appointment for Thursday afternoon.
> By 4:30 PM Thursday my cable service tested at nominal 600 Mbps.
> There is some sequence of rebooting the cable modem and my router/firewall that results in everything working.
> I figured that sequence out this morning.
> 
> Finally I am getting 580/22.
> 
> Since my upload is 22 Mbps, and likely yours is also,
> this means that my AREDN tunnels are likely <= 22 Mbps.
> 
> To get ~600 Mbps from Spectrum, you may need a DocSys 3.1 capable modem.
> 
> 73, Chuck
> 
> 
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