[Milsurplus] Paypal Farce

[WA5CAB at cs.com]

Ben,

First, let me point out that the assumption that stuff like this only happens 
to buyers is false.  PayPal pulled one on us only yesterday and has taken 
away our payment based on a buyer's false claim of non-receipt, hijacked account, 
etc. several times.  But I won't waste space on the details.  I'll just say 
(again) that PayPal and eBay don't side with either buyers or sellers.  They 
side with PayPal and eBay.

But in this case, technically PayPal is correct.  Your beef should be with 
eBay, although it may do no more good.  If you log into your eBay account and 
find the Dispute Console (usually a link on your My eBay page but yours could be 
different from the current US one), you'll find an option to report an item 
as significantly unlike what the seller claimed.  Beyond that, I know nothing 
about how or if it works as we've never needed to use it as buyers and no buyer 
ever used it on us.  But it won't cost you anything but a little time to try 
it.

In a message dated 9/28/2008 6:58:47 AM Central Daylight Time, 
Military1944 at aol.com writes: 
> Well, seems all the hype Paypal and Ebay spout about themselves is pure 
> bunkum. 
>  
>  Having received an item, paid for using Paypal, which turned out to be not 
> as advertised I made a claim. 
>  
>  Paypals reply:  
>  
>  Our investigation into the following transaction is complete. As stated in
> our User Agreement, the claims process only applies to the delivery of
> goods. It does not apply to complaints about the attributes or quality of
> goods received. Therefore, we are unable to reverse this transaction or
> issue a refund. 
> 
>  
>  So, apparently, Paypal are quite happy to give your money away for any 
> rubbish, whatever it is, so long as you receive it.  Now, I don't know about you 
> but that's what I call 'Protection'!!. 
>  
>  I intend taking the matter to the UK Trading Standards. I suggest anyone 
> else (in the UK) does the same and those in other countries contact their 
> consumer agencies. 
>  
>  The seller?, a chap in Mornington Peninsula, Victoria, Australia.   BEWARE. 
> 
> 
> 

Robert & Susan Downs - Houston
wa5cab dot com (Web Store)
MVPA 9480   
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