[Kenwood] Another Observation

Don [email protected]
Tue, 26 Mar 2002 14:47:04 -0600


I know this is a little off topic but A similar complaint , we spend 
Thousands on Equipment From Ken wood and the other Big three But NONE Have 
a Toll free number to call , after We get the products We wait on a Phone 
at our cost Listening to a recording of all kinds of Music , Advertisements 
Etc Then punch a bunch of Numbers in the Phone to answer all kind of 
questions,  then we finally get a Live Person on the Phone and the live 
part is Questionable, We explain the problem then They say hold own ,they 
cannot help you so they switch You to the person that knows everything they 
got promoted from R-S  We have questions They got answers,  and You start 
all over again , finally You realize That the Computer voice was more 
helpful then the live person, It would of been cheaper to call 1-900 Phone 
Sex , But my Wife told Me I would just fall asleep and run the phone Bill 
up .Ha Ha

If you hear "Your call is important to us" more then twice while on hold, 
it isn't.


                                                            Off The soap 
Box Don KA9QJG