[ICOM] Looking for Parts for an IC 725

[Clif Holland]

All Mfg's have problems. Yours was one of them.

The point I was trying to make was that before spending 3 days and untold 
hours trying to cross a part to a sub that may not work call or e-mail the 
mfg. You might find the part you need is $2 and the sub is $6, I've seen 
that a lot. This especially applies to displays, coils, and specific parts. 
I'm not talking about generic resitors, caps etc....

Clif Holland KA5IPF
www.avvid.com


----- Original Message ----- 
From: "Michael P. Olbrisch" <mike2004 at elp.rr.com>
To: "'ICOM Reflector'" <icom at mailman.qth.net>
Sent: Saturday, December 24, 2005 12:26 PM
Subject: RE: [ICOM] Looking for Parts for an IC 725


>
>> Why are people so hesitant to check with Icom. Actually on
>> most of their parts they are very reasonable. The listed display
>> shows to be $32.51.
>>
>> Clif Holland KA5IPF
>> www.avvid.com
>
>
> Well - I can tell you of a night-mare.  I was trying to get a part for my
> IC-R9000.  There was a "left and right" side.  I ordered one of each.  I 
> got
> two of one side.  And twice more they sent the wrong one!
>
> It took forever to convince them that it was wrong.  Turns out that 
> somebody
> knocked them on the floor, and just scooped them all up into one bin, left
> and right combined.
>
> ICOM was good enough to cover and refund all the shipping etc.  But still, 
> a
> simple parts order became a 4-week ordeal.  So I can see why people might 
> be
> hesitant to contact ICOM for older parts.  Especially if you don't have 
> some
> sort of standing with them - just another call so to speak.
>
> That said - some of the BEST parts service I have experienced has been 
> ICOM.
> Thanks to Gary and Mitch.  It is the main reason that I will not have or
> work on kenwood anymore.
>
> Merry Christmas Everyone.
>
> Mike.  KD9KC
> El Paso, TX.
>
>
> ----
> Your Moderator: Dick Flanagan K7VC, icom-owner at mailman.qth.net
> Icom Users Net: Sundays, 1700Z, 14.316 MHz
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>