[Icom] East coast warranty repairs

Steve Jones [email protected]
Fri, 15 Nov 2002 17:29:38 -0500


Hmmm, I'll bet the dealer in Texas was....oh well let's don't mention
that...hi hi. But I'll bet it had something to do with towers. Who did you
buy the rig from and did Burghardt know that. Keep in mind that if they are
authorized warranty the do get paid for their work although it is not a
windfall return. But none the less, they don't do it for free. Still good to
know though as I think all these guys should have east coast service centers
like Kenwood does. Good deal. Steve, NX1G
----- Original Message -----
From: "Tom Johnson" <[email protected]>
To: "Icom" <[email protected]>
Sent: Thursday, November 14, 2002 10:39 PM
Subject: [Icom] East coast warranty repairs


> For those of you who asked
>
> Several weeks ago, I asked for ideas on who would be available on the east
> coast to do warranty repairs on my IC746PRO. It seems that my VFO knob
> (second one!) was working itself loose. Between the replies I received
here,
> and the Icom website, I contacted a number of authorized Icom repair
> facilities as far west as Texas and the Dakotas.
>
> What I found is that most Icom authorized service centers won't touch it
> unless you bought it from them. Pay back I guess.... Replies varied from
> cordial responses, to one turkey in Texas who was so rude that I hung up
on
> him.
>
> I finally got a positive from Burghardt Amateur Supply. They received the
> rig on this past Monday, and shipped it out, repaired, on Wednesday
> afternoon. I should have it this coming Monday. Now, that is service!!
>
> Highly reccomended for service on your Icom
>
> Tom
>
> N4TJ
>
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>