[Icom] Service Manuals on CD
Diverjim
[email protected]
Mon, 25 Feb 2002 13:16:16 -0600
Vigilante Mentality....
Wow wish I had thought of that.
Just be thankful you didn't use the word "cop".
Jim
KB0X
----- Original Message -----=20
From: [email protected]=20
To: [email protected]=20
Sent: Monday, February 25, 2002 1:14 PM
Subject: Re: [Icom] Service Manuals on CD
[email protected] wrote:
> The discussion SHOULD include one fact, too ... that in many cases =
people
> have their ICOM manual that they have misplaced .. and have in fact =
bought
> it in the first place.=20
And, to me, this also applies to subsequent owners of that equipment.
I think the "vigilante mentality" that was apparent in an earlier post =
on=20
this subject might have been a little heavy-handed. While I am sure no =
company wants to pass up the opportunity to make a sale, there is also =
the=20
factor of customer goodwill to be considered. And, this is evident =
from the=20
manuals that Icom and Kenwood (and possibly others) have made =
available for=20
download . . . Without cost!
So, if they are "giving" them away, what's the big deal when an =
enterprising=20
individual makes them available on CD for a paltry $9.95? Yes, I know =
there=20
IS a difference in an owner's manual and a service manual but both are =
protected by the same laws. And, what if that particular manual is no =
longer=20
available from manufacturer? Should the consumer be forced to do =
without=20
something they need just because we must follow the letter of the law =
in=20
instances where it makes no sense?
In addition, I seem to remember that Icom was having a difficult time=20
delivering quality, original service manuals a while back . . . =
Complaints=20
about 'poor quality copies' were frequent. So, it just might be that =
they'd=20
rather be in the hardware business and not the printing business!
One more thing - How many times have you seen a post here where =
someone=20
offered to copy (or loan for that purpose) an Icom manual. Doesn't =
that=20
amount to the same thing?
Regards,
Bill
----
Your Moderator: Dick Flanagan W6OLD, [email protected]
Icom FAQ: http://www.qsl.net/icom/
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