Fw: [Heathkit] Shipping problems

Thu, 22 Jan 2004 11:37:45 -0500

goerge, you have one error in your comment. ups, fed ex etc WILL NOT TAKE A
CLAIM  from the receiver. the shipper is responsible since the contract was
between the shipper and ups fed ex etc. the buyer must contact the seller.
the seller must process all paperwork, claims etc. the buyer must cooperate
by returning the item with ALL packing intact for ups fed ex to inspect. if
it was damaged in transit, the seller must refund the buyers money
regardless of what ups or fed ex says. the buyer upheld his end by sending
money. the seller must guarantee safe delivery. ups crushes the shipment?
that the sellers problem to work out with ups. not the buyers.  paul w8jn
----- Original Message -----
From: "George R. Griesbach" <[email protected]>
To: <[email protected]>
Sent: Thursday, January 22, 2004 11:23 AM
Subject: [Heathkit] Shipping problems


>
>
> The shipping subject comes up rather regularly on the various reflectors,
> with many opinions expressed of how to solve it. I guess the most
> distressing subject to me is when the buyer thinks that somehow the seller
> should not get paid for the item through some escrow service or voiding a
> credit card payment, and then thinks the seller has a further obligation
to
> make things "right"
> The seller is out everything then, with no resources to make it right. The
> shipping company accepted the freight "as-packed" from the seller, who
paid
> them to transport it safely to the agreed destination. The fact that
freight
> gets lost, damaged or pilfered is a regular part of the transportation
> business, and claims are a normal part of that business.
> If the buyer accepts damaged freight and then will not make a claim for
> damage, and then tries not to pay for item, what is the seller to do?
> Insofar as ebay goes, they have been no help to myself or others in the
> past. They have refused to codify sales terms used by sellers, such as
> "AS-IS" , without warrantee ,etc, yet they use those same terms in your
> sales agreement with them. However, they do advise the prospective buyer
to
> ask questions about the condition of the item that are important to them
> before the end of the auction.  I think that if that were done there would
> be less disappointment on the buyers part when the item finally arrives.
> Thank You
> George R. Griesbach W5GRG
> 505 River Oaks Rd.
> Comfort, Texas 78013
> [email protected]
> http://www.comforttexas.net/w5grg
>
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