[Heathkit] Shipping problems

[George R. Griesbach]

The shipping subject comes up rather regularly on the various reflectors,
with many opinions expressed of how to solve it. I guess the most
distressing subject to me is when the buyer thinks that somehow the seller
should not get paid for the item through some escrow service or voiding a
credit card payment, and then thinks the seller has a further obligation to
make things "right"
The seller is out everything then, with no resources to make it right. The
shipping company accepted the freight "as-packed" from the seller, who paid
them to transport it safely to the agreed destination. The fact that freight
gets lost, damaged or pilfered is a regular part of the transportation
business, and claims are a normal part of that business.
If the buyer accepts damaged freight and then will not make a claim for
damage, and then tries not to pay for item, what is the seller to do?
Insofar as ebay goes, they have been no help to myself or others in the
past. They have refused to codify sales terms used by sellers, such as
"AS-IS" , without warrantee ,etc, yet they use those same terms in your
sales agreement with them. However, they do advise the prospective buyer to
ask questions about the condition of the item that are important to them
before the end of the auction.  I think that if that were done there would
be less disappointment on the buyers part when the item finally arrives.
Thank You
George R. Griesbach W5GRG
505 River Oaks Rd.
Comfort, Texas 78013
w5grg@comforttexas.net
http://www.comforttexas.net/w5grg

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