[HBR] Slightly Off Topic: E-COMMERCE

[N2EY at aol.com]

In a message dated 3/26/06 7:50:15 AM Eastern Standard Time, 
gswynar at durham.net writes:


> I am very curious as to the thoughts & experiences of others regarding the 
> "...state of the art" of buying & selling on-line, especially those thoughts &
>  experiences from friends in the U.S.A.
> 

It's a mixed bag.

It's good to be able to have access to what is essentially a 24/7 flea 
market, both as a buyer and a seller. Stuff I lugged from 'fest to 'fest often finds 
a new home just by being mentioned on a reflector. Things I never dreamed of 
finding are no longer rare.

OTOH, prices are higher and the cost of shipping keeps climbing. Packing 
properly is a lot of work, and one always worries of a packing job is adequate. 
And you always have to be on the lookout for scams and misunderstandings. The 
effect on the hamfest and club scene are undeniable as well. 

What I see happening in the long term is stabilization at a new balance 
point. Hamfests won't all go away, they just won't be what they once were. eBay and 
online selling will have their place, but the cost of shipping and the 
uncertainty of the electronic media for selling will limit the growth.

As an analogy, I recall a few years ago that several pundits predicted the 
end of grocery stores in urban/suburban areas - everyone would simply order 
online. Or maybe the computers in their smart kitchens would preorder for them. 
Easier, faster and ultimately less expensive if the e-grocery store could 
combine deliveries.
And several services were inaugurated with high hopes.

But in the event, it didn't happen. Most people want to see and touch what 
they're buying, particularly fresh foods. Delivery is not inexpensive, 
particularly for small orders or rapid service. Most of the e-groceries I read about 
have folded, while the big grocery chains around here all have the option of 
ordering online, and delivery. 

73 de Jim, N2EY