[Ham-Mac] Classic Mode Crash w/Sys 10.1.5

[John E Bastin, K8AJS]

At 08:44 -0400 09/10/2002, K2RTH@aol.com wrote:
>      This is a very strange problem. I am using a new iMac G4 800 MHz LCD and
>system X with Sys 9.2 in background with a few programs on it.   Sys X is
>mostly used on Internet, a large database is on with Sys 9.2, run 3 Browsers
>because of problem, IE, NS, AOL all latest versions.   The database is 6 MB
>of data, all is kept in RAM when it runs, it is always on even when not in
>use.
>      After about a days use IE is affected 1st, and if more then one window
>is open under IE(Browser of choice) when you switch windows IE suddenly shuts
>down.   As time goes on IE will quit every time the second window is open and
>switch between the 2 occurs....IE shuts down even faster if 3 or 4 IE windows
>are open.
>      Some of the other programs running will also suddenly shut down,
>including the database(Panorama) in same fashion when used with more then one
>window.

The latest version of Panorama, 4.0.1, is almost a year old now. 
There have been a number of changes in the Mac OS, especially OS X, 
in that time. Have they sent you any updates to ensure compatibility 
with the newer versions of the Mac OS?

>      In addition the HD eventually gets corrupted and even will not recognize
>my password.   Eventually, although not at first, a HD error will show and it
>must be repaired with disk 1st aid.   A new password must be chosen to even
>start the iMac.
>      Apple service has been great and very cooperative.   Apple has replaced 
>  the mother board,   HD, memory, AC line input filter assembly, power
>cord....all except Harness, LCD screen and PS.

I give Apple a lot of credit for bending over backwards to repair 
what is surely a software problem.

>      It still happens, have not called Apple back yet.
>      I have reached the conclusion the database, which works perfectly in
>Classic Mode is somehow causing the corruption of the HD data.

Are you on the Panorama QNA list? If you think Panorama is the source 
of the problem, have you discussed this issue with Panorama tech 
support?

>      Has anyone had similar problems, I am (almost) too embarrassed to call
>Apple.
>

I don't use Panorama, but in working in computer service, I can tell 
you that we are dealing with many, many software compatibility issues 
with Mac OS 9 and X. Things that run correctly in Mac OS 9 may fail 
in imaginative ways when run in Classic.

Mac OS X uses many, many invisible files as part of the system, and 
the invisibility is accomplished in many new ways that weren't used 
in Mac OS 9. Files that should be invisible in Mac OS X are sometimes 
visible in Mac OS 9, and users have been known to unknowingly trash 
them without knowing what they are.

I would suggest going to Panorama Tech Support to see if they have 
any other users having similar problems. You might also ask them if 
they have any plans for a native Mac OS X version of their software.

73,

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