[Ham-Linux] Take ACER Off your Linux-Friendly List

[dtx]

Well, I don't have Aspire 5535, but I do have an Aspire one series, the 
little 2.2 lb laptop.  It installed Mepis current and had no trouble 
with the wifi.  However, Puppy current was not happy.  I doubt they go 
to the trouble to actually "lock out" the wireless hardware....they 
simply do not offer to support it.

It sounds like you just got the standard tech support response of "We do 
care at all about anything exccpt  M$" which has been standard for 
years.  Only just very recently have you been able to get Linux (BSD or 
any other OS) installed on a store bought system.

What system were you installing?  Did you try any other version than 
your favorite distro?

Gary WA6DTX

kd4e wrote:
> Take ACER Off your Linux-Friendly List.
>
> Their Acer Aspire 5535 laptop locks-out the wireless modem
> and Blue tooth from any access unless a MS version of window
> is installed.
>
> See Acer's "tough luck for you" reply below.
>
> Oh, they did offer to let me call their paid support - so they
> could tell me the same thing.
>
> ------------------------------------------------------------------------
> Response (Mary LincyKM) - 07/29/2009 07:34 PM
>
> Having reviewed your e-mail I understand that you are facing
> an issue using wireless with Linux.
>
> As per our record the operating system shipped with the
> system was Vista.
>
> Please note that Acer does not support changing an Operating
> System. Changing the Operating System may cause driver
> conflicts. You have the option of upgrading or changing your
> Operating System at your own discretion. However, it is
> preferred that you keep to the original configuration of
> your system so that all the programs and applications in
> your computer will recognize all the hardware installed in it.
>
> We are sorry to inform that we are unable to offer support
> since you have changed the operating system.
>
> Have a great day!
>
> Respectfully,
> Acer America
> Online Technical Support
> ------------------------------------------------------------------------
>
>