[Ham-Computers] Help needed

[James B]

Have you tried "sharing" the printer from the machines it does work on
and connecting to it that way?

Also you say it doesn't work but you can print to it? or do you mean
that the "Solution Center" software doesn't work?

I usually avoid HP's bloatware and just install the drivers...

On Sat, Apr 18, 2009 at 11:19 AM, WØQFC <erastber at tampabay.rr.com> wrote:
> Yesterday, I spent a very frustrating two and a half hours on the phone with
> HP tech support, trying to solve a problem with a HP computer (DX2250) and
> two HP printers (6310 AIO and F4250).
> The problem is that the printers will NOT work with the computer. They are
> connected with a USB cable.
> The printer software will install ok except when it comes to the point of
> seeing the printer(s).
> When the software ("Solution Center") is started it says that no HP devices
> are installed and it closes. However, I can print a email, Word Doc, etc.,
> copy a doc using the button on the printer and scan a doc using Windows
> Camera and Scanner Wizard.
> The printer is shown in the Printers and Faxes folder and I can print a test
> page.
>
> I have tried several known to be good USB cables.
> I have deleted all of the USB ports and let Windows re-install them.
> I have uninstalled and re-installed the software at least six times.
> I downloaded the software from the HP web site and used that instead of the
> CD.
> The software and printers will work just fine on three other HP computers ~
> it just will not work on the DX2250 machine.
>
> The bottom line from HP support was "Buy a new computer!"
>
> Anyone out there have any ideas????
>
> Gene, WØQFC
>
> Stuff for sale: www.w0qfc.shutterfly.com
> Web site: www.w0qfc.com
>
> AF&AM #91 Lafayette CO
>
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