[Ham-Computers] E-mail attachment problems.

[Duane Fischer, W8DBF]

Possibly multiple mail accounts under a single primary user? Most ISP allow 
up to five. Each user logs on via the main account and the mail for all 
additional accounts comes down. Then she brings up her personal account? 
Maybe it is the personal password she has assigned to her one of four extra 
EarthStink mail accounts under the primary?

Duane Fischer, W8DBF/WPE8CXO
dfischer at usol.com
HHI: Halligan's Hallicrafters International
http://www.w9wze.net
HHRP: Historic Halligan Radio Project
hhrp.w9wze.net

----- Original Message ----- 
From: "Ron Youvan" <ka4inm at tampabay.rr.com>
To: "Computers (or other) used for amateur radio, communications, or 
experimenting" <ham-computers at mailman.qth.net>
Sent: Saturday, October 20, 2007 2:09 PM
Subject: Re: [Ham-Computers] E-mail attachment problems.


>> She clicks the paper clip, ...
>
>> She clicks on the attachment to open it.
>
>> A box appears in the center of her screen entitled "Mail Attachment" and 
>> it
>> asks if she wants to open it or cancel.  There is a line "Always ask 
>> before
>> opening this type of file" which has a checkbox next to it, the box is
>> checked.
>
>> She clicks "open".  Another box appears called "Identity Login"  It has 
>> her
>> earthlink user name and the password area is blank.
>
>> She enters her password for her earthlink account and clicks "OK"
>
>   If she has downloaded the mail to her computer why would she need to
> enter her earthlink pass word, that makes no sense.  Sounds like here
> mail client is mis-configured.  Is she using WEB mail and not telling you?
>
>> Another box appears over the "Identity Login" box, this one is called
>> "Password Error" with a message of "The password you typed is incorrect".
>> The only choice with this box is "OK".
>
>> She forwards the forwarded e-mail with attachment to me, I click on it, 
>> it
>> opens.
>
>   Which proves the file isn't password protected.
>
>> Any idea why she is unable to open attachments?
>
>   Has she tried to save the file to "her" directory
> then open it there?
> -- 
>     from Ron in Florida, in the heart of oppressive property TAXES
>                   (It's not the millage, it's the valuation!)
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> -- 
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