[Ham-Computers] WIN XP SP2

[jeff]

The fact that you did a factory restore and it failed is troublesome.
I suggest trying the restore a second time (making sure not to try SP2).
Also look for keyboard errors onscreen as the computer boots.  Check
around the BIOS too.

It's possible the keyboard has given up the ghost also - something
similar happened recently and we found out the keyboard was literally
dripping from a leak.


On Wed, 2004-09-08 at 07:47, JV wrote:
>      I received the SP2 CD from MS last Thursday. I tried to install SP2 and
> the computer hung up after about half way thru. Tried it a second time with
> the same results. The next morning with the computer apparently working, I
> needed to look up a file. I clicked on start/search, guess what no search
> window. OK, I thought a reboot would clear up the problem and did so. Now I
> have nothing. No keyboard (only beeps when a key is pressed), no mouse and
> have a blinking dot in the top left hand corner of the computer. I did a
> restore with the factory restore disks. After running the disk, the computer
> gave me the message: restore installed, remove disk and hit enter. All that
> happens is a flash of the big e (e-machine computer) and then the blinking
> dot on the monitor.
>     I have contacted MS and e-machines. All the suggestions evolve the use
> of the keyboard (which I don't have) or reinstall XP (which doesn't work).
> BTW, I can't get safe mode to come up by pressing F8 when the computer is
> started. Anyone have any ideas as to what may have happen and what can be
> done to get my computer back up?
>     The computer is an e-machine home XP, 2.7, 80HD, 756 RAM. The computer
> was working perfectly until I tried to install service pac 2. Hind sight
> being 20/20, I would not have attempted to install SP2.
> Tks
> JV Staples     KT4U
> 
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