[Hallicrafters] Hallicrafters SX-28A parts needed
Mark Bell
bell at blazenet.net
Mon Jun 24 23:38:42 EDT 2002
Horse crap. I do NOT have to expect UPS to behave that way.
Give them a properly packed package, and I EXPECT them to
take reasonable and appropriate care of the article.
This kind of logic is why a very well know operating system can
sell missions of copies even though it has numerous known defects
and resets at the most inopportune times.
We have been desensitized to EXPECT software to naturally
have a lot of bugs. I've been a professional software engineer
for over 20 years, and I do not EXPECT my customers to have
software that crashes. Of course, we don't use THAT OS either.....
This kind of logic is why people accept smart allec comments from
the kids behind the Taco Bell counter. If my boss demands I treat
my customers with courtesy and professionalism, I see no reason
why I should not expect similar treatment from employees of other
companies, be it behind the burger counter, or handling my package.
Regards
Mark K3ZX
----- Original Message -----
From: "pete wokoun, sr." <pwokoun at hotmail.com>
To: <hallicrafters at mailman.qth.net>
Sent: Monday, June 24, 2002 11:21 PM
Subject: Re: [Hallicrafters] Hallicrafters SX-28A parts needed
>
>
>
> "I just purchased a SX-28A from a fellow subscriber and had him ship it
via
> UPS. I got it this morning. Some hair-brained idiot at UPS tossed it.
Opened
> it up to find the cabinet totally destroyed "
>
> Somebody did NOT follow the suggestions offered in this group on how to
> properly pack and ship the radio. The result is what happens. You have
to
> expect UPS to behave that way and get it packed accordingly. Insist on it
> or plan on a parts radio. I've shipped and received heavy stuff properly
> packed. It does get through without damage. And it's often enough to
know
> it wasn't a fluke.
>
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