[ForSale-Swap] Need help: "dish" internet system

[Bill Aycock]

Al, et al
I have a satellite system for the same reason; the local telco "has no 
plans to upgrade the system".
However, I have , and have had, no problems of that type. My Dish and ISP 
are from Direcway, and I have a small family LAN. I can, but rarely do, tie 
in five PCs at once. (Two using Win XP, One using Win ME, one using Win98se 
and one using Win98) All feed to the Internet through My own machine, using 
common wireless adapters.
I do see speed differences at different times of the day, but I have to be 
trying to move a lot of data, like many email messages or a large program 
file to see it. Since his problem is affected by a restart, I suspect he 
has a software or operating system setup problem; The "static" excuse is 
silly. To really be able to see any clues, a trouble-shooter will have to 
know what the hardware and software setup is.  To start, these may be 
significant: Server and ISP, Modem, Operating system, e-Mail program, 
Browser, CPU, firewall and security provisions.
As I said, these are a start; some simple tests might clear it all up.
Good luck-- Bill

At 08:51 AM 2/7/2005 -0600, you wrote:

>Greetings all,
>
>If I could, I'd like to "pick the brains" of the collective group 
>concerning a
>tech issue a friend of my son's in NE Oklahoma is having. He recently started
>using a "dish" type system of some flavor for his internet service as he
>lives in a rural area. His problem is that after a period of time (maybe a
>few hours or less?) of being on line his service slows to (as he describes
>it) almost dialup speed. Unplugging either the Ethernet cable or maybe the
>power (his description isn't very clear as he's not extremely technical when
>it comes to electronics) and plugging it back in gets things back to normal.
>He has called their technical support and they are trying to tell him that it
>is caused by "static buildup" on the dish and that it needs a better ground.
>I'm having a hard time swallowing that as the cause of the problem
>(especially when it still happens on a drizzly/foggy day). My thought is that
>either something on his end is causing a "data clog" or the "bird" is getting
>overloaded and not responding in a timely manner. In either case a "reboot"
>seems to clear the problem. BTW he only has one computer connected to it so
>it's not due to other computers on the network slurping up the bandwidth.
>
>Anyone out there know anything about or have any experience with these type
>systems?
>
>TNX/73, Al
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Bill Aycock - W4BSG
Woodville, Alabama