[Elecraft] User's Dilemma

[Pete Smith N4ZR]

If they were starting from scratch, I'd agree, but there are 
currently-operating independent technicians out here who could be up and 
running relatively easily.

73, Pete N4ZR

On 12/14/2023 1:03 PM, Joe Subich, W4TV wrote:
>
>> They clearly aren't interested in setting up a third party repair
>> center.
> Given the cost of setting up and running a second "factory
> warranty/repair center" it just doesn't make sense.  Notice
> that none of the other radio manufacturers offer duplicate
> facilities on the east/west coast ... even those that did so
> at one time have pulled back.
>
> The cost of facilities, duplicate test equipment, duplicate
> spare/repair parts, etc. simply can not be amortized economically
> across one or two technicians.  It's far more efficient to simply
> add another technician or two (*IF* one can find a qualified tech)
> "at the mothership".
>
> 73,
>
>    ... Joe, W4TV
>
>
> On 12/14/2023 12:38 PM, David Gilbert wrote:
>>
>> People have been requesting that for years, but I've never even seen 
>> a response from Elecraft on it.  I doubt they will this time either.  
>> They clearly aren't interested in setting up a third party repair 
>> center.
>>
>> Dave   AB7E
>>
>>
>> On 12/14/2023 8:38 AM, Pete Smith N4ZR wrote:
>>> I love my K3/KPA-1500, and most all the Elecraft owners I know of 
>>> around here share this enthusiasm. Since the pandemic, though, the 
>>> service department seems to be over-stressed, with delays of 5-7 
>>> weeks before repairs are begun seeming common.  For us on the East 
>>> coast, you can add another 2 weeks for shipping.
>>>
>>> I wonder if maybe it's time for Elecraft to lighten the burden in 
>>> Watsonville by empowering someone else (maybe on the East Coast) to 
>>> do repairs.
>>>
>
>
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