[Elecraft] PayPal holding payment. (Follow up)

[jerry]

A similar situation.  I have learned BTW to never buy ANYTHING 
advertised on
Facebook.

    There was an ad for a nice metal-moving-parts model of a V8 engine.  
Looked
pretty cool, and I figured my 8 y/o son and I would have fun putting it 
together.

   In due time, a box arrived in the mail.  In it was a model of an 
engine - it
was a single plastic casting, no moving parts, crudely painted... and it 
smelled.

   I emailed the company and they offered me a 50% refund.  No thanks.  I 
filed a
dispute with Paypal.

   About a week later, Paypal refunded my money.  No fuss, no muss.  I 
tossed the
smelly chunk of plastic in the trash.

                                       - Jerry KF6VB




On 2022-05-08 07:17, George Thornton wrote:
> I had a situation with a frankly fraudulent internet vendor that was
> claiming discount prices on a name brand product.  The web page looked
> identical to the official company in design and appeared to be an
> outlet for the company.
> 
> I placed a small order as a test but then changed my mind within an
> hour after reading up on problems.  I tried to cancel the order with
> the company but of course they did not respond and claimed to have
> shipped.  I of course never got anything.
> 
> I went to Paypal who of course paid the company.  I kept crying fraud
> and after a couple months of back and forth nonsense and my
> persistence they finally refunded.
> 
> I agree Paypal offers no protection for the most blatantly fraudulent
> transactions.  They are almost complicit in the fraud from their side
> because they could easily see a pattern of activity
> 
> Their own inaction under these circumstances almost makes them
> complicit in the fraud itself.
> 
> 
> -----Original Message-----
> From: elecraft-bounces at mailman.qth.net
> <elecraft-bounces at mailman.qth.net> On Behalf Of Frank Krozel
> Sent: Sunday, May 8, 2022 4:55 AM
> To: David Deelstra <deelstra at xmission.com>
> Cc: elecraft at mailman.qth.net
> Subject: Re: [Elecraft] PayPal holding payment. (Follow up)
> 
> And don't be surprised when you get a 1099 from PayPal!
> -73-  Frank    KG9H
> kg9hfrank at gmail.com
> 
> 
> 
> 
>> On May 7, 2022, at 10:23 PM, David Deelstra <deelstra at xmission.com> 
>> wrote:
>> 
>> After a rabbit hole trip through PayPal's endless loop "customer 
>> service" pages, I stumbled on a page that asked what help I needed. I 
>> kept entering "Notice of Delivery". When it ran out of questions and 
>> options, finally I was presented with a page with a 6 digit number on 
>> a black background, below which was a phone number. I called, got 
>> instructions on what to do, spent the next ten minutes listening to 
>> the pages (verbatim) I had spent the last three hours digging through. 
>> Finally I was asked for the six digit pass code then sat through 
>> another eternity on hold finally answered by a human sounding voice. I 
>> explained that I had been trying to find a way to send them Proof of 
>> Delivery. She said PayPal already had POD and that my buyer only had 
>> to log in to his account, go to Activity, scroll down to the item and 
>> click to release payment. None of this was transmitted to me or the 
>> buyer by PayPal or shown on their "Help" pages.
>> I contacted the buyer, he followed up, and within minutes the subject 
>> "Your money is available" appeared in my in box.
>> I hope this helps others avoid similar problems. I intend to call my 
>> credit union's customer service and see what I can do to (legally and 
>> safely, for both parties) transfer funds for goods and services. Maybe 
>> VISA would be willing to offer such a service, or the shipping 
>> companies? How 'bout it UPS?
>> 
>> 73, Dave N7ISH
>> 
>> --
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> 
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