[Elecraft] PayPal holding payment. (Follow up)

[George Thornton]

I had a situation with a frankly fraudulent internet vendor that was claiming discount prices on a name brand product.  The web page looked identical to the official company in design and appeared to be an outlet for the company.

I placed a small order as a test but then changed my mind within an hour after reading up on problems.  I tried to cancel the order with the company but of course they did not respond and claimed to have shipped.  I of course never got anything.

I went to Paypal who of course paid the company.  I kept crying fraud and after a couple months of back and forth nonsense and my persistence they finally refunded.

I agree Paypal offers no protection for the most blatantly fraudulent transactions.  They are almost complicit in the fraud from their side because they could easily see a pattern of activity

Their own inaction under these circumstances almost makes them complicit in the fraud itself.  


-----Original Message-----
From: elecraft-bounces at mailman.qth.net <elecraft-bounces at mailman.qth.net> On Behalf Of Frank Krozel
Sent: Sunday, May 8, 2022 4:55 AM
To: David Deelstra <deelstra at xmission.com>
Cc: elecraft at mailman.qth.net
Subject: Re: [Elecraft] PayPal holding payment. (Follow up)

And don't be surprised when you get a 1099 from PayPal!
-73-  Frank    KG9H
kg9hfrank at gmail.com




> On May 7, 2022, at 10:23 PM, David Deelstra <deelstra at xmission.com> wrote:
> 
> After a rabbit hole trip through PayPal's endless loop "customer service" pages, I stumbled on a page that asked what help I needed. I kept entering "Notice of Delivery". When it ran out of questions and options, finally I was presented with a page with a 6 digit number on a black background, below which was a phone number. I called, got instructions on what to do, spent the next ten minutes listening to the pages (verbatim) I had spent the last three hours digging through. Finally I was asked for the six digit pass code then sat through another eternity on hold finally answered by a human sounding voice. I explained that I had been trying to find a way to send them Proof of Delivery. She said PayPal already had POD and that my buyer only had to log in to his account, go to Activity, scroll down to the item and click to release payment. None of this was transmitted to me or the buyer by PayPal or shown on their "Help" pages.
> I contacted the buyer, he followed up, and within minutes the subject "Your money is available" appeared in my in box.
> I hope this helps others avoid similar problems. I intend to call my credit union's customer service and see what I can do to (legally and safely, for both parties) transfer funds for goods and services. Maybe VISA would be willing to offer such a service, or the shipping companies? How 'bout it UPS?
> 
> 73, Dave N7ISH
> 
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