[Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS

[Michael Walker]

I guess hooking up the KPA500 right to your Xfinity Coax and doing
automated FT8 on 20M would not be the best thing to do.  :)

Sorry, I couldn't resist.

And, seriously, if it was me, I would head to the main local office if you
can. find the manager or owner and request him to show the data that proves
what is going on.  Don't be afraid to ask him if he is guessing or does he
have empirical evidence.  Take some technical help with you if you need it
and be professional.

I would also say, you have no proof as my internet works fine even when I
transmit.  Come over and watch for yourself.

Also, is the lack of internet affecting your health and safety?  Ask them
if they wish to take the liability for that.  Are there other ways you can
go on the offensive?

Best of luck, Mike va3mw


On Wed, Oct 20, 2021 at 7:56 PM Gary K9GS <k9gs at gjschwartz.com> wrote:

> Hi Eric,Xfinity is a closed system.  If your amateur radio operations are
> causing problems it is their problem to fix.That said, a non ham friend
> back in WI has been having recurring outages on his Spectrum system.
> Technicians have been out to his house several times and they acknowledge
> that there is a problem in his subdivision.  Spectrum has documentation of
> the outages.The last visit by Spectrum the technician said that the problem
> was probably caused by a ham in the neighborhood.   As far as I know there
> are no hams near him.  The problem is that Spectrum doesn’t want to spend
> the time or the resources to fix the problem. It's just easier to blame the
> neighborhood ham.I explained this to my friend and he recently was told
> that Spectrum was going to replace the trunk lines and distribution amps in
> the subdivision.  No committment on a date yet.73,Gary K9GS
> -------- Original message --------From: eric norris via Elecraft <
> elecraft at mailman.qth.net> Date: 10/20/21  2:22 PM  (GMT-05:00) To:
> Elecraft Reflector <elecraft at mailman.qth.net> Subject: [Elecraft] HELP!
> XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS Dear Gang:Xfinity, our
> internet provider, showed up at 7:30am this morning, to explain to the XYL
> that we were being cut off for good because my amateur radio activities had
> caused wide area outages.  Oddly, these wide area outages did not include
> my own house.  They told her the antennas themselves--absent any
> power--were the problemThe last time I was threatened, I installed chokes
> and opto-isolaters on our shielded ethernet lines, and after being told
> they use 14Mhz as their carrier frequency, I have stayed off 20m, only
> using 100w unless I'm in a rare contest.  I asked to speak to a technical
> guy--they gave me a number which I called, but he never called back.Any
> Ideas?  Does anyone have a contact at the ARRL, or know a communications
> lawyer?  Comcast/Xfinity will be back out here at 2pm Pacific time--I'd
> appreciate any help.  My XYL depends on an internet connection to work.
> Being off the air is unimaginable.Frantic,73, Eric WD6DBM
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