[Elecraft] [K3] Elecraft Support?

[John Reilly]

Last December, I posted a message concerning whether Elecraft is still 
supporting the K3. My K3s developed a problem with its 100w amplifier. 
Wayne quickly responded and confirmed Elecraft still supports the K3 
100%. A few days later, Doug from Customer Support contacted me.

Doug told me they have a K3 amplifier replacement program: you send them 
your amp and $100, and they send you a refurb'ed amp, built to the 
latest specs. He advised to expect a little delay due to the amp 
technician coming down with Covid. I promptly sent them my amp.

So, now they have had my amp (and $100) for three months, and I haven't 
heard a thing. I've requested status -- NOTHING!

Definitely NOT the customer service I expect from Elecraft.
   - John, N0TA