[Elecraft] Response time for tech support??

[Grant Youngman]

Pick up the phone and call them.

Grant NQ5T

> On Oct 30, 2020, at 12:23 PM, Stan Mason <de.k3pw at gmail.com> wrote:
> 
> I received my new factory-built KPA500 last Thursday and unfortunately it has a couple of problems - loud chassis buzz on CW and HV drops out of acceptable range with less than 10 watts drive.  I sent an email to support at elecraft.com <mailto:support at elecraft.com> a week ago today and then followup information on Monday with both an email and the website form.
> 
> I’m wondering what the normal response time is with Covid and all the other chaos.
>