[Elecraft] Where is Elecraft Support ?

[Bob McGraw K4TAX]

I check my e-mail several times a day.  And I check my SPAM filter once 
every day.  In the world we live in, nothing is perfect.

73

Bob, K4TAX


On 3/7/2020 1:04 PM, Hisashi T Fujinaka wrote:
> On Sat, 7 Mar 2020, Jim Brown wrote:
>
>> On 3/7/2020 10:42 AM, W6IPA . wrote:
>>> It seems also that stock is drying up on K3/K3S parts - and I wonder if
>>> this is temporary or a sign that the legendary upgradability of K3 
>>> or K3S
>>> is over.
>>
>> Manufacturers live in the real world, and can only buy parts that are 
>> manufactured by other companies. When those other companies 
>> discontinue a part, alternative sources must be found, and that 
>> sometimes isn't easy, or the alternative is not of good quality. Many 
>> years ago, a fine US company called Ten Tec, based near Nashville, 
>> TN, developed the first solid state power amp based on Motorola 
>> output devices. After a year or two, Motorola discontinued them, they 
>> were unique parts, and Ten Tec had to discontinue the amp. I believe 
>> I remember reading that Elecraft was having this issue with parts for 
>> some of their older products.
>>
>> As to contacting support -- the telephone works great.
>
> I called support and they called me back and they admonished me (I've
> told this story many times) for not emailing them back. My email was in
> their spam folder.
>
> I can't think of a way around having spam filters, so you really do have
> to call them if you're not hearing back.
>