[Elecraft] Where is Elecraft Support ?

[Hisashi T Fujinaka]

On Sat, 7 Mar 2020, Jim Brown wrote:

> On 3/7/2020 10:42 AM, W6IPA . wrote:
>> It seems also that stock is drying up on K3/K3S parts - and I wonder if
>> this is temporary or a sign that the legendary upgradability of K3 or K3S
>> is over.
>
> Manufacturers live in the real world, and can only buy parts that are 
> manufactured by other companies. When those other companies discontinue a 
> part, alternative sources must be found, and that sometimes isn't easy, or 
> the alternative is not of good quality. Many years ago, a fine US company 
> called Ten Tec, based near Nashville, TN, developed the first solid state 
> power amp based on Motorola output devices. After a year or two, Motorola 
> discontinued them, they were unique parts, and Ten Tec had to discontinue the 
> amp. I believe I remember reading that Elecraft was having this issue with 
> parts for some of their older products.
>
> As to contacting support -- the telephone works great.

I called support and they called me back and they admonished me (I've
told this story many times) for not emailing them back. My email was in
their spam folder.

I can't think of a way around having spam filters, so you really do have
to call them if you're not hearing back.

-- 
Hisashi T Fujinaka - htodd at twofifty.com K7EMI