[Elecraft] Elecraft Service

[Dave]

Outstanding service, as usual.

Now if ALL companies (not just ham radio) provided this level of service.......

Dave wo2x

Sent from my iPad

> On Jun 3, 2020, at 1:12 AM, ockmrzr at gmail.com wrote:
> 
> A few months back I won the ARRL Auction for a KPA1500.  It was my
> understanding this was the one the League used to test for the QST review on
> the amplifier.
> 
> 
> 
> It operated flawlessly for a few months, then I did something wrong after
> doing some work to my Vertical and it stopped putting out full power.
> 
> 
> 
> After several emails back and forth with Elecraft Service the decision was
> made to send in only the RF Deck, I did.  Because of the COVID, things took
> a bit longer than normal, but in the end they got it fixed and performed
> some upgrades.  I received it from UPS today, reinstalled it and all is
> well.  
> 
> 
> 
> What I wasn't expecting however is they warranted all the repairs.  I had
> mentioned in my emails that this was the amp that the ARRL tested, I am the
> "second owner" and they usually only honor warranties if sent in by the
> original owner.
> 
> 
> 
> Thank you Elecraft for the outstanding service, keep up the good work!
> 
> 
> 
> 73 de Bruce, N7TY
> 
> Yuma, AZ
> 
> www.qsl.net/n7ty <http://www.qsl.net/n7ty> 
> 
> 
> 
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