[Elecraft] Elecraft Service

[Dave Cole]

Hi bruce,

It is interesting you mention this, I was just wondering how long the 
backlog was for repairs due to COVID issues...  What was your tuner time 
from sending it in, to getting it back?

73, and thanks,
Dave (NK7Z)
https://www.nk7z.net
ARRL Volunteer Examiner
ARRL Technical Specialist
ARRL Asst. Director, NW Division, Technical Resources

On 6/2/20 10:09 PM, ockmrzr at gmail.com wrote:
> A few months back I won the ARRL Auction for a KPA1500.  It was my
> understanding this was the one the League used to test for the QST review on
> the amplifier.
> 
>   
> 
> It operated flawlessly for a few months, then I did something wrong after
> doing some work to my Vertical and it stopped putting out full power.
> 
>   
> 
> After several emails back and forth with Elecraft Service the decision was
> made to send in only the RF Deck, I did.  Because of the COVID, things took
> a bit longer than normal, but in the end they got it fixed and performed
> some upgrades.  I received it from UPS today, reinstalled it and all is
> well.
> 
>   
> 
> What I wasn't expecting however is they warranted all the repairs.  I had
> mentioned in my emails that this was the amp that the ARRL tested, I am the
> "second owner" and they usually only honor warranties if sent in by the
> original owner.
> 
>   
> 
> Thank you Elecraft for the outstanding service, keep up the good work!
> 
>   
> 
> 73 de Bruce, N7TY
> 
> Yuma, AZ
> 
> www.qsl.net/n7ty <http://www.qsl.net/n7ty>
> 
>   
> 
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