[Elecraft] Unable to save a Configuration on a KX3

[k7sss at aol.com]

Hi Jonathan,I suspect when you did the factory reset you erased the factory configuration. Contact support at elecraft and ask for a copy of the original configuration. You will need the s/n of the KX3 as the configuration is different for each radio. After restoring the config then try uploading the latest firmware. Next be sure to do a config save after updating. You do not need to do a factory reset when updating the firmware.Good luckJim Hk7sss
In a message dated 1/4/2020 8:59:38 PM Pacific Standard Time, jonathan.morrison at gmail.com writes:

I have had my KX3 (and my ticket) for a year or so now, but I am finally
learning how to use it.  I did a factory reset, uploaded the latest
firmware via KX3Utility on ubuntu (sudo) and then tried to save the kx3
configuration but I receive the following error messages:

What I am doing wrong?

Sincerely,

Jonathan
KI7VZD