[Elecraft] Unable to save a Configuration on a KX3

[Jonathan Morrison]

I have had my KX3 (and my ticket) for a year or so now, but I am finally
learning how to use it.  I did a factory reset, uploaded the latest
firmware via KX3Utility on ubuntu (sudo) and then tried to save the kx3
configuration but I receive the following error messages:

Activity Log: Configuration was not saved - Error reading EEPROM Data.
Error Message: *Unable to read EEPROM address 000.000

What I am doing wrong?

Sincerely,

Jonathan
KI7VZD