[Elecraft] [K3] Elecraft Support?

[Dave Cole]

What is the "Amplifier Swap Program"?

73, and thanks,
Dave (NK7Z)
https://www.nk7z.net
ARRL Volunteer Examiner
ARRL Technical Specialist, RFI
ARRL Asst. Director, NW Division, Technical Resources

On 12/4/20 11:09 AM, John Reilly wrote:
> Update:
> The day after I posted on this reflector, I got a call from Doug, 
> Elecraft Customer Support. He introduced me to the Amplifier swap 
> program, which I'll probably take advantage of. He also referred me to a 
> technician who provided an updated schematic and parts information.
> 
> This is the super support I expected from Elecraft -- I just got 
> impatient. I'm happy!
>    - 73,m John, N0TA
> 
> Message: 2
> Date: Tue, 1 Dec 2020 11:53:57 -0700
> From: John Reilly<reillyjf at gmail.com>
> To:Elecraft at mailman.qth.net
> Subject: [Elecraft] [K3] Elecraft Support?
> Message-ID:<de398865-c9a3-3897-0430-9562e9dbd6e2 at gmail.com>
> Content-Type: text/plain; charset=utf-8; format=flowed
> 
> I have a problem with my K3s 100w PA: No power above 12w, and receive
> signals are down 20 dB. I sent an email to "K3support" a week ago and
> haven't received a reply. Is that email address still valid? So, I
> resent the email to "support" yesterday -- no response. Has Elecraft
> stopped supporting the K3?
> 
> To make matters worst, I downloaded the K3s Schematics, and the KPA3A
> schematics (Rev C4?) do not match my Rev E PCB. This sure make
> troubleshooting a challenge.
> 
> I have a fairly large investment in Elecraft equipment, in large part
> due to their past excellent support. Do I need to rethink this?
>   ? - John, N0TA
> 
> 
> 
> 
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