[Elecraft] New to Elecraft and my experience

[Jim Rhodes]

When I was assembling my K3 I droppped a pair of sidecutters on one of the
boards and knocked a surface mount cap off of the board. When I emailed
support telling them which cap I had lknocked they not only told me to go
ahead and make a temp repair with a leaded part AND sent me new board in
the mail with a return label for the original board. My cost $0.00. Nobody
does it better!

On Wed, May 23, 2018 at 3:40 PM, Al Lorona <alorona at sbcglobal.net> wrote:

> Contrast your experience, James, with what happened recently when I
> purchased a kit on eBay from a seller in a country that now has the NSA
> observing me closely for collusion. When I emailed to tell the seller that
> two critical parts were missing from the kit, he replied that that was
> "rubbish" and told me flat out I didn't know what I was doing. Can you
> imagine Elecraft ever doing that? I can't either.
>
>
> Al  W6LX
>
>
>
>
> ___________________________________
>
> Wish more companies were like this!
>
>
> 73
>
> James
>
> KI0KN
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-- 
Jim K0XU
jim at rhodesend.net