[Elecraft] KPA-1500 s/n 56

[Bob Wilson, N6TV]

Ed,

Did you ever install any Prolific USB devices in your system?  Prolific
Device Drivers are buggy and can often interfere with the FTDI drivers.
Prolific Device Drivers can be uninstalled.

You can use the free USBDeview facility to look for this:

https://www.nirsoft.net/utils/usb_devices_view.html

Scroll down to the bottom of the page and click to download the 64-bit
version, (direct link https://www.nirsoft.net/utils/usbdeview-x64.zip).
Unzip to empty directory, then run usbdeview.exe.  Scroll way over to the
right and click on the column header "Device Mfg" to sort by that column.
Look for "Prolific" in the list.  Right click and uninstall.  Then reboot
and reconnect the USB cable to the KPA1500.

If it's still not recognized, you may have a bad USB port on your amp.

73,
Bob, N6TV

On Sun, Apr 1, 2018 at 11:43 AM, Ed Gilliland <w5tm001 at gmail.com> wrote:

> I received my KPA-1500 s/n 56 last Friday and have it on the air.  All is
> well with the exception of not being able to use the KPA-1500 Utility.  I
> do not get a notification sound from the computer when I plug the USB cable
> into the computer.  I've reset the KPA-1500, tried different USB ports, no
> success.  Any suggestions appreciated.
>
> Thanks, Ed W5TM
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:Elecraft at mailman.qth.net
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to n6tv at arrl.net