[Elecraft] Dayton Dropoff
Scott Manthe
n9aa at arrl.net
Mon May 15 17:02:16 EDT 2017
Hi Eric,
I was the OP and I appreciate your response. I've long had the return
authorization and have procrastinated sending it, as my situation is a
bit unusual in that I have an uninstalled KRX3 that I'd like to be
updated as well, but not installed. I'll send it after Dayton. Thanks
again for responding. One of the many reasons I'm an Elecraft owner.
Thanks too to everyone else who took the time to reply!
73,
Scott N9AA
On 5/15/17 3:26 PM, Eric Swartz - WA6HHQ, Elecraft wrote:
> Hi Alan,
>
> I apologize, but we are unable to receive products for service at the
> show. In addition to the chance for loss or damage to your radio there
> in the commotion of the show, we're maxed out just keeping up with the
> regular show sales and demos. We are also limited in what we can hand
> carry back with us on the plane to CA.
>
> Also, anyone planning a service return needs to first contact our
> sales or support group and have them issue you a 'return service
> authorization' (RSA) form and number along with shipping info to the
> factory etc. That's the only way we can guarantee that we will be able
> receive it properly to track it, handle it properly, get it completed
> quickly and back to you. (I apologize if you have already done that
> step :-)
>
> If you are hand carrying it with you from the U.K., one solution might
> be to post it via UPS to us from a local UPS store' in Dayton. There
> are a number of these there and also in some of the local office
> supply stores. Of course, make sure to contact us first to get the
> RSA form and number.
>
> 73,
> Eric
> /elecraft.com/
>
> On 5/15/2017 10:18 AM, G4GNX wrote:
>> Almost certainly not.
>>
>> I wanted them to carry some parts to Dayton for collection, but they
>> can't do that. I can't see them doing it in 'reverse' either.
>>
>> I'm having parts shipped to a friend who will then deliver to another
>> friend at Dayton, who will carry them back to the UK.
>>
>> 73,
>>
>> Alan. G4GNX
>>
>> -----Original Message----- From: Scott Manthe
>> Sent: Monday, May 15, 2017 6:12 PM
>> To: Elecraft at mailman.qth.net
>> Subject: [Elecraft] Dayton Dropoff
>>
>> Hello to the list,
>> I'm getting ready to send my K3 off to Elecraft for some updates. Does
>> anyone know if it would be possible for me to drop the radio off to them
>> at Dayton, saving $50 shipping? The better question might be has anyone
>> actually done this?
>>
>> 73,
>> Scott N9AA
>>
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