[Elecraft] Dayton Dropoff
G4GNX
g4gnx at g4gnx.com
Mon May 15 16:13:42 EDT 2017
Hi Eric.
I'm sure there's no need to apologise, but actually it's Scott (the OP)
who wanted to transport a rig, not me.
My comment was merely to illustrate that Scott's request was unlikely to
be fulfilled and certainly was not a complaint.
I fully accept your reasons for not transporting customers' goods to and
from Dayton and I'm quite happy with the current arrangement I have for
collecting my Elecraft order.
On my own behalf, thank you for your attention, which is one of the
reasons I'm glad that I use Elecraft products.
73,
Alan. G4GNX
On 15/05/2017 20:26, Eric Swartz - WA6HHQ, Elecraft wrote:
> Hi Alan,
>
> I apologize, but we are unable to receive products for service at the
> show. In addition to the chance for loss or damage to your radio there
> in the commotion of the show, we're maxed out just keeping up with the
> regular show sales and demos. We are also limited in what we can hand
> carry back with us on the plane to CA.
>
> Also, anyone planning a service return needs to first contact our
> sales or support group and have them issue you a 'return service
> authorization' (RSA) form and number along with shipping info to the
> factory etc. That's the only way we can guarantee that we will be able
> receive it properly to track it, handle it properly, get it completed
> quickly and back to you. (I apologize if you have already done that
> step :-)
>
> If you are hand carrying it with you from the U.K., one solution might
> be to post it via UPS to us from a local UPS store' in Dayton. There
> are a number of these there and also in some of the local office
> supply stores. Of course, make sure to contact us first to get the
> RSA form and number.
>
> 73,
> Eric
> /elecraft.com/
>
> On 5/15/2017 10:18 AM, G4GNX wrote:
>> Almost certainly not.
>>
>> I wanted them to carry some parts to Dayton for collection, but they
>> can't do that. I can't see them doing it in 'reverse' either.
>>
>> I'm having parts shipped to a friend who will then deliver to another
>> friend at Dayton, who will carry them back to the UK.
>>
>> 73,
>>
>> Alan. G4GNX
>>
>> -----Original Message----- From: Scott Manthe
>> Sent: Monday, May 15, 2017 6:12 PM
>> To: Elecraft at mailman.qth.net
>> Subject: [Elecraft] Dayton Dropoff
>>
>> Hello to the list,
>> I'm getting ready to send my K3 off to Elecraft for some updates. Does
>> anyone know if it would be possible for me to drop the radio off to them
>> at Dayton, saving $50 shipping? The better question might be has anyone
>> actually done this?
>>
>> 73,
>> Scott N9AA
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