[Elecraft] Elecraft Support

[Edward Kacura]

Yes, they are the best when it comes to support !
I had my KX3, s/n045, less than 10days and a problem developed.
I shot an email to Elecraft at 10pm on a Sunday nite, shortly Wayne answered me, much to my surprise !
It was an early firmware problem and he said he'd be on it Monday morning !
I get an email from him Tuesday to call him personally.
He spent an hour on the phone with me while I reloaded firmware and set the radio up again !
I've not had a problem since in almost 5 years now.
I was so impressed with Wayne's personal service and help !
I'll never buy anything but Elecraft products ever again !
Thanks so much to everyone there, you folks are the best IMHO !!

73 de Ed
N7EDK
Bradenton, FL

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