[Elecraft] New KSYN3a installed and not working / recognized

[Ron D'Eau Claire]

Hi, Michael. 

Do you have firmware 5.14 or later installed in the K3? The current
production release is 5.50 which is the recommended firmware at this point. 

If your firmware is okay, be sure the board is correctly aligned in the
socket on the RF board so all the "pins" are engaged. 

Presumably it all works with the old KSYN3 board in place? IF so, then all
that's left is a bad board... 

73 Ron AC7AC

-----Original Message-----
From: Elecraft [mailto:elecraft-bounces at mailman.qth.net] On Behalf Of
Michael via Elecraft
Sent: Saturday, October 8, 2016 1:19 PM
To: elecraft at mailman.qth.net
Subject: [Elecraft] New KSYN3a installed and not working / recognized

I just installed the new KSYN3a and when I turn on my K3/100/2M rig it does
not seem to recognize the board. With "TECHMD ON" and pressing the display
button and rotating VFO B knob I do not see SYN1 in the VFO B part of the
display! 
 
Also there is no LED light coming on - on the KSYN3a board at all.
 
Anyone have a quick fix or is my board defective?
 
Thank you,
 
Michael
n2zdb
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