[Elecraft] Failed K3 Firmware update DSP1

[Matthew Lawson]

Well, I got a response from Elecraft, they had me clean the pins on the RF
board. This did not work and now I have been asked to ship them my radio.
:( So this looks like my attempt at getting up to date firmware and fixes
have left me with a nonworking K3, that operated fine, and I have to ship
Elecraft my radio and pay their hourly rate to bring the radio back to
life. There should be some fail safe or self checking for committing to the
update or at least a way to fall back on. For example Cisco does implement
a process like this with in their switches and routers. I wanted to update
the list on the progress and will let everyone know the outcome.

73

*Matthew Lawson*
*KC7EQO*
*442.100 + 100 Hz PL Blyn Mt Repeater*


*http://www.qrz.com/db/KC7EQO/R <http://www.qrz.com/db/KC7EQO/R>*
<http:///www.linkedin.com/in/mlawsonkc7eqo>

On Sun, Jul 17, 2016 at 9:37 PM, Matthew Lawson <kc7eqo at gmail.com> wrote:

> LOL oh yes I plan on posting the solution when one arrives. :)
>
> *Matthew Lawson*
> *KC7EQO*
> *442.100 + 100 Hz PL Blyn Mt Repeater*
>
>
> *http://www.qrz.com/db/KC7EQO/R <http://www.qrz.com/db/KC7EQO/R>*
> <http:///www.linkedin.com/in/mlawsonkc7eqo>
>
> On Sun, Jul 17, 2016 at 9:13 PM, Guy Olinger K2AV <k2av.guy at gmail.com>
> wrote:
>
>> You will tell me what finally fixes it, won't you...
>>
>> Good it's you instead of me. I would have been throwing things by now...
>>
>>
>> 73, g.
>>
>> On Mon, Jul 18, 2016 at 12:08 AM, Matthew Lawson <kc7eqo at gmail.com>
>> wrote:
>>
>>> Thanks Guy, no luck on the forcing firmware. Not sure what else there is
>>> to tell. I will be calling Elecraft tomorrow. I have also copied support
>>> with this email. Thanks for your assistance.
>>>
>>> 73!
>>>
>>> *Matthew Lawson*
>>> *KC7EQO*
>>> *442.100 + 100 Hz PL Blyn Mt Repeater*
>>>
>>>
>>> *http://www.qrz.com/db/KC7EQO/R <http://www.qrz.com/db/KC7EQO/R>*
>>> <http:///www.linkedin.com/in/mlawsonkc7eqo>
>>>
>>> On Sun, Jul 17, 2016 at 8:06 PM, Guy Olinger K2AV <k2av.guy at gmail.com>
>>> wrote:
>>>
>>>> Call Elecraft Tech support in the morning.  One of them will recognize
>>>> this. In the meantime try the procedure for a hung firmware load where you
>>>> force the K3 into an MCU load.
>>>>
>>>> Start the elecraft utility. Click on help. In the contents tab go down
>>>> to "troubleshooting" and click on the + sign expander. Click on
>>>>
>>>>    - Forcing the K3 into "Firmware Load Required" Mode
>>>>
>>>> Follow the procedure to the letter.
>>>>
>>>> Something weird going on.
>>>>
>>>> I have this feeling that you haven't told me something that's
>>>> important, but I don't know what it might be, and you don't know it's
>>>> important, so I don't know what to ask and you don't know what to tell. :>(
>>>>
>>>> Sorry I haven't had the answer, but fixing the stuff over the weekend
>>>> when Elecraft is closed is always a bear.
>>>>
>>>> Good Luck, Guy
>>>>
>>>>
>>>> On Sunday, July 17, 2016, Matthew Lawson <kc7eqo at gmail.com> wrote:
>>>>
>>>>> No joy Guy, I have even tried a different PC running windows 7. same
>>>>> thing, fails on the DSP1 upload to the radio. Does anyone know where I can
>>>>> find a older copy of firmware? Would like to just get my radio back
>>>>> running.  Thanks for the help.
>>>>>
>>>>> 73
>>>>>
>>>>> *Matthew Lawson*
>>>>> *KC7EQO*
>>>>> *442.100 + 100 Hz PL Blyn Mt Repeater*
>>>>>
>>>>>
>>>>> *http://www.qrz.com/db/KC7EQO/R <http://www.qrz.com/db/KC7EQO/R>*
>>>>> <http:///www.linkedin.com/in/mlawsonkc7eqo>
>>>>>
>>>>> On Sun, Jul 17, 2016 at 4:19 PM, Guy Olinger K2AV <k2av.guy at gmail.com>
>>>>> wrote:
>>>>>
>>>>>> Hoping one of those will kick something loose.  g.
>>>>>>
>>>>>> On Sun, Jul 17, 2016 at 4:35 PM, Matthew Lawson <kc7eqo at gmail.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Thanks Guy. I will give it a go and report back.
>>>>>>>
>>>>>>> *Matthew Lawson*
>>>>>>> *KC7EQO*
>>>>>>> *442.100 + 100 Hz PL Blyn Mt Repeater*
>>>>>>>
>>>>>>>
>>>>>>> *http://www.qrz.com/db/KC7EQO/R <http://www.qrz.com/db/KC7EQO/R>*
>>>>>>> <http:///www.linkedin.com/in/mlawsonkc7eqo>
>>>>>>>
>>>>>>> On Sun, Jul 17, 2016 at 1:06 PM, Guy Olinger K2AV <
>>>>>>> k2av.guy at gmail.com> wrote:
>>>>>>>
>>>>>>>> The error message still sounds like version mismatch.
>>>>>>>>
>>>>>>>> Go into your device manager and make sure there is only one device
>>>>>>>> assigned to the com port used to talk to your K3 to make sure you do not
>>>>>>>> have any dual use on the serial line.
>>>>>>>>
>>>>>>>> Turn off any tricky stuff with com port sharing in it. The binary
>>>>>>>> content of K3 firmware can easily contain an escape sequence use by com
>>>>>>>> port sharing software.
>>>>>>>>
>>>>>>>> Try creating a brand-new down load directory. Flush your browser
>>>>>>>> cache, to make sure it's not short-cutting a failed download. Then download
>>>>>>>> ALL the K3 firmware into the new directory, including the K3 utility. Run
>>>>>>>> the utility from the new directory and change the directory in the K3
>>>>>>>> utility for downloads to the new directory. Retry.
>>>>>>>>
>>>>>>>> If this sounds a little wooly, it's cause this trouble is now
>>>>>>>> officially out in the weeds.
>>>>>>>>
>>>>>>>> 73, Guy.
>>>>>>>>
>>>>>>>>
>>>>>>>> On Sun, Jul 17, 2016 at 3:11 PM, Matthew Lawson <kc7eqo at gmail.com>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> yep all check out file size and date.
>>>>>>>>>
>>>>>>>>> *Matthew Lawson*
>>>>>>>>> *KC7EQO*
>>>>>>>>> *442.100 + 100 Hz PL Blyn Mt Repeater*
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *http://www.qrz.com/db/KC7EQO/R <http://www.qrz.com/db/KC7EQO/R>*
>>>>>>>>> <http:///www.linkedin.com/in/mlawsonkc7eqo>
>>>>>>>>>
>>>>>>>>> On Sun, Jul 17, 2016 at 11:32 AM, Guy Olinger K2AV <
>>>>>>>>> k2av.guy at gmail.com> wrote:
>>>>>>>>>
>>>>>>>>>> Did you double check the directories and the date stamps on the
>>>>>>>>>> files? Also make sure the file lengths are the same as the source.
>>>>>>>>>>
>>>>>>>>>> 73, Guy K2AV
>>>>>>>>>>
>>>>>>>>>> On Sunday, July 17, 2016, Matthew Lawson <kc7eqo at gmail.com>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> Thanks Guy. I have a direct serial connection and a hardware
>>>>>>>>>>> RS232 (no USB) I have even tried different baud rates. I open for ideas. I
>>>>>>>>>>> would like to try to down grade to an older firmware, but don't see it
>>>>>>>>>>> archived. My original, be fore flash, was 2.19.
>>>>>>>>>>>
>>>>>>>>>>> *Matthew Lawson*
>>>>>>>>>>> *KC7EQO*
>>>>>>>>>>> *442.100 + 100 Hz PL Blyn Mt Repeater*
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> *http://www.qrz.com/db/KC7EQO/R <http://www.qrz.com/db/KC7EQO/R>*
>>>>>>>>>>> <http:///www.linkedin.com/in/mlawsonkc7eqo>
>>>>>>>>>>>
>>>>>>>>>>> On Sun, Jul 17, 2016 at 11:11 AM, Guy Olinger K2AV <
>>>>>>>>>>> k2av.guy at gmail.com> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> There are clerical kinds of errors that can get in the way.
>>>>>>>>>>>> Make sure you are downloading to the same exact directory you are are
>>>>>>>>>>>> specifying to the K3 utility.
>>>>>>>>>>>>
>>>>>>>>>>>> Use a direct serial or USB/serial path from the PC to the K3
>>>>>>>>>>>> with *nothing else* in between.
>>>>>>>>>>>>
>>>>>>>>>>>> Can't remember all the dumb mistakes I've made or I'd give you
>>>>>>>>>>>> a real list.
>>>>>>>>>>>>
>>>>>>>>>>>> 73, Guy K2AV
>>>>>>>>>>>>
>>>>>>>>>>>> On Sunday, July 17, 2016, Matthew Lawson <kc7eqo at gmail.com>
>>>>>>>>>>>> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> I have the current one only (1.16.6.25). I don't have any
>>>>>>>>>>>>> older files. just
>>>>>>>>>>>>> what I have been able to download lately.
>>>>>>>>>>>>>
>>>>>>>>>>>>> *Matthew Lawson*
>>>>>>>>>>>>> *KC7EQO*
>>>>>>>>>>>>> *442.100 + 100 Hz PL Blyn Mt Repeater*
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> *http://www.qrz.com/db/KC7EQO/R <
>>>>>>>>>>>>> http://www.qrz.com/db/KC7EQO/R>*
>>>>>>>>>>>>> <http:///www.linkedin.com/in/mlawsonkc7eqo>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Sun, Jul 17, 2016 at 8:55 AM, Nr4c <nr4c at widomaker.com>
>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>> > Do you have the last utility?
>>>>>>>>>>>>> >
>>>>>>>>>>>>> > Sent from my iPhone
>>>>>>>>>>>>> > ...nr4c. bill
>>>>>>>>>>>>> >
>>>>>>>>>>>>> >
>>>>>>>>>>>>> > > On Jul 17, 2016, at 3:58 AM, Matthew Lawson <
>>>>>>>>>>>>> kc7eqo at gmail.com> wrote:
>>>>>>>>>>>>> > >
>>>>>>>>>>>>> > > Please help, went to update my K3 to the latest Firmware
>>>>>>>>>>>>> (was running
>>>>>>>>>>>>> > 2.19)
>>>>>>>>>>>>> > > all updated fine until DSP1.
>>>>>>>>>>>>> > >
>>>>>>>>>>>>> > > 00:33:01 Loaded DSP1 firmware revision 02.86
>>>>>>>>>>>>> > > K3 responded with revision ??.??
>>>>>>>>>>>>> > > 00:33:01 DSP1 verification failed. Reload DSP1.
>>>>>>>>>>>>> > > 00:33:01 Error code 0xE2000046: Revision number
>>>>>>>>>>>>> verification failed
>>>>>>>>>>>>> > > 00:33:01 DSP1 verification failed. Reload DSP1.
>>>>>>>>>>>>> > > 00:33:01 Click "Close" to close this window
>>>>>>>>>>>>> > >
>>>>>>>>>>>>> > > More detailed verbose:
>>>>>>>>>>>>> > >
>>>>>>>>>>>>> > > LoadDspDataTableState Response "A"   0 ms
>>>>>>>>>>>>> > > ResetMcuState Send "LDD20000;"
>>>>>>>>>>>>> > > Waiting 6 seconds for reset to complete
>>>>>>>>>>>>> > > ResetMcuState Response "A"  15 ms
>>>>>>>>>>>>> > > ResetMcuState Timer Elapsed 5500 ms
>>>>>>>>>>>>> > > DetermineSpeedState Send ";"
>>>>>>>>>>>>> > > DetermineSpeedState Response ";"  15 ms
>>>>>>>>>>>>> > > QueryMainDspRevisionState Send "RVD;"
>>>>>>>>>>>>> > > QueryMainDspRevisionState Response "RVD00.00;"  16 ms
>>>>>>>>>>>>> > > Loaded DSP1 firmware revision 02.86
>>>>>>>>>>>>> > > K3 responded with revision ??.??
>>>>>>>>>>>>> > > DSP1 verification failed. Reload DSP1.
>>>>>>>>>>>>> > > Error code 0xE2000046: Revision number verification failed
>>>>>>>>>>>>> > > DSP1 verification failed. Reload DSP1.
>>>>>>>>>>>>> > > Click "Close" to close this window
>>>>>>>>>>>>> > >
>>>>>>>>>>>>> > > Computer I am using has hardware RS232 ports, two of them,
>>>>>>>>>>>>> and I have
>>>>>>>>>>>>> > tried
>>>>>>>>>>>>> > > either one with the same results. I am using the latest K3
>>>>>>>>>>>>> Utility
>>>>>>>>>>>>> > > 1.16.6.25.
>>>>>>>>>>>>> > > My K3's serial number is 01341.
>>>>>>>>>>>>> > > Everything seems to load fine but fails the DSP1.
>>>>>>>>>>>>> > >
>>>>>>>>>>>>> > > I have tried reloading and re-downloading, rebooting, both
>>>>>>>>>>>>> computer and
>>>>>>>>>>>>> > K3.
>>>>>>>>>>>>> > >
>>>>>>>>>>>>> > > I also looked into downgrading to an older firmware, but I
>>>>>>>>>>>>> can not find
>>>>>>>>>>>>> > an
>>>>>>>>>>>>> > > older archive that goes back far enough to my working
>>>>>>>>>>>>> configuration,
>>>>>>>>>>>>> > 2.19.
>>>>>>>>>>>>> > >
>>>>>>>>>>>>> > > I did try what was archived and got the same results. (ftp
>>>>>>>>>>>>> directory)
>>>>>>>>>>>>> > >
>>>>>>>>>>>>> > > Please help. I also searched the forums with no avail.
>>>>>>>>>>>>> most were USB
>>>>>>>>>>>>> > > adapter problems.
>>>>>>>>>>>>> > >
>>>>>>>>>>>>> > > 73
>>>>>>>>>>>>> > >
>>>>>>>>>>>>> > >
>>>>>>>>>>>>> > > This has rendered my K3 useless.
>>>>>>>>>>>>> > >
>>>>>>>>>>>>> > > *Matthew Lawson*
>>>>>>>>>>>>> > > *KC7EQO*
>>>>>>>>>>>>> > > *442.100 + 100 Hz PL Blyn Mt Repeater*
>>>>>>>>>>>>> > >
>>>>>>>>>>>>> > >
>>>>>>>>>>>>> > > *http://www.qrz.com/db/KC7EQO/R <
>>>>>>>>>>>>> http://www.qrz.com/db/KC7EQO/R>*
>>>>>>>>>>>>> > > <http:///www.linkedin.com/in/mlawsonkc7eqo>
>>>>>>>>>>>>> > >
>>>>>>>>>>>>> ______________________________________________________________
>>>>>>>>>>>>> > > Elecraft mailing list
>>>>>>>>>>>>> > > Home: http://mailman.qth.net/mailman/listinfo/elecraft
>>>>>>>>>>>>> > > Help: http://mailman.qth.net/mmfaq.htm
>>>>>>>>>>>>> > > Post: mailto:Elecraft at mailman.qth.net
>>>>>>>>>>>>> > >
>>>>>>>>>>>>> > > This list hosted by: http://www.qsl.net
>>>>>>>>>>>>> > > Please help support this email list:
>>>>>>>>>>>>> http://www.qsl.net/donate.html
>>>>>>>>>>>>> > > Message delivered to nr4c at widomaker.com
>>>>>>>>>>>>> >
>>>>>>>>>>>>> ______________________________________________________________
>>>>>>>>>>>>> Elecraft mailing list
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>>>>>>>>>>>>> Help: http://mailman.qth.net/mmfaq.htm
>>>>>>>>>>>>> Post: mailto:Elecraft at mailman.qth.net
>>>>>>>>>>>>>
>>>>>>>>>>>>> This list hosted by: http://www.qsl.net
>>>>>>>>>>>>> Please help support this email list:
>>>>>>>>>>>>> http://www.qsl.net/donate.html
>>>>>>>>>>>>> Message delivered to k2av.guy at gmail.com
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> Sent via Gmail Mobile on my iPhone
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Sent via Gmail Mobile on my iPhone
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>
>>
>