[Elecraft] KAT500 Utility Not Working - Not Resolved

[Byron Peebles]

I've gone through a bit of this under Windows 10.

Open DEVICE MANAGER and the PORTS device listing.  This is in 
Settings->System->About->Device Manager.

Connect your cable to the KAT500.  You should hear a beep and see the 
device appear.  That is the COM.

The ports are 38400 and the COM might come up a 9600, so you change the 
settings to 38400.

If you computer confuses the KPA and KAT and you KNOW they are 
different, I'd suggest you add a good quality USB powered hub and 
connect through it.  I have a pretty good computer and I've had to 
attach eight external powered USB3 Hub ports to it for stability.

73, Byron

On 09/25/2015 09:09 PM, Bill Wiehe via Elecraft wrote:
> As an up date, I ordered a new KXUSB cable but the computer still does not recognize the KAT500. The original 'COM PORT' that was used prior to all this issue is gone and I am unable to find it. I have managed to work through all the steps from uninstalling and reinstalling the program and utility as well and rebooting the computer with the cable both in and out, etc. For whatever reason the computer simply does not recognize the KAT500. The KAT500 keeps defaulting to the port occupied by the KPA500 utility. In doing so the COM PORT will not recognize the KAT500.   Looking for additional suggestions. Thanks in advance,Bill - W0BBI
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