[Elecraft] Order status query goes unanswered

[Wes (N7WS)]

I see.  I should just ignore the message content and do it your way. Gotcha.


On 3/4/2015 8:44 AM, Ray Sills wrote:
> And, it is much more common that those automated replies -never- have anyone 
> read a response, should the recipient of the auto-response happen to "reply" 
> to it.  The fact that someone from Elecraft -does- scan the account for 
> possible replies is very unusual.
>
> So... bottom line: if you want a timely response.... email "sales", not 
> "sales3".  Or, give them a phone call.
>
> 73 de Ray
> K2ULR
> KX3 #211
>
>
>
>
> On Mar 4, 2015, at 10:28 AM, Chester Alderman wrote:
>
>> Wes,
>>
>> I don't think anyone should be questioning your intelligence because you
>> wanted to know the status of your order, especially after hearing nothing
>> from Elecraft!
>>
>> I have a similar issue wherein my bank account was depleted by some $4000
>> the day after I placed an order for a new K3 and for six days never heard a
>> peep from Elecraft. In my case, I goofed up and sent my question to 'sales'
>> instead of 'sales3' and instantly got a helpful response from 'Mike', who
>> has since kept me pretty much informed (of the parts issue) of the status of
>> my order.  For me, I understand the 'delay in shipment' of my new K3
>> (because of the huge order of synthesizers) and easily accept it, what
>> ruffled my feathers was not hearing anything about a delay or even
>> acceptance with my order.
>>
>> IMO, when one spends their money, they have the right to be kept informed on
>> the order status.
>>
>> 73,
>> Tom - W4BQF
>>
>>
>> -----Original Message-----
>> From: Elecraft [mailto:elecraft-bounces at mailman.qth.net] On Behalf Of Wes
>> (N7WS)
>> Sent: Wednesday, March 4, 2015 9:27 AM
>> To: elecraft at mailman.qth.net
>> Subject: Re: [Elecraft] Order status query goes unanswered
>>
>> For those who have written to question my intelligence here is a direct cut
>> and paste from the original email:
>>
>> This is an automated message acknowledging successful initial processing of
>> your order placed on our website.
>>
>> You may check your order status by writing to:
>> sales3 at elecraft.com
>> For inquiries, please reference order# 2374-2754-xxxx
>>
>>
>>
>>
>> On 3/3/2015 6:34 PM, Wes (N7WS) wrote:
>>> Does sales3 at elecraft.com not work?
>>> ______________________________________________________________
>>>
>>
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>