[Elecraft] Order status query goes unanswered
Chester Alderman
aldermant at windstream.net
Wed Mar 4 10:28:44 EST 2015
Wes,
I don't think anyone should be questioning your intelligence because you
wanted to know the status of your order, especially after hearing nothing
from Elecraft!
I have a similar issue wherein my bank account was depleted by some $4000
the day after I placed an order for a new K3 and for six days never heard a
peep from Elecraft. In my case, I goofed up and sent my question to 'sales'
instead of 'sales3' and instantly got a helpful response from 'Mike', who
has since kept me pretty much informed (of the parts issue) of the status of
my order. For me, I understand the 'delay in shipment' of my new K3
(because of the huge order of synthesizers) and easily accept it, what
ruffled my feathers was not hearing anything about a delay or even
acceptance with my order.
IMO, when one spends their money, they have the right to be kept informed on
the order status.
73,
Tom - W4BQF
-----Original Message-----
From: Elecraft [mailto:elecraft-bounces at mailman.qth.net] On Behalf Of Wes
(N7WS)
Sent: Wednesday, March 4, 2015 9:27 AM
To: elecraft at mailman.qth.net
Subject: Re: [Elecraft] Order status query goes unanswered
For those who have written to question my intelligence here is a direct cut
and paste from the original email:
This is an automated message acknowledging successful initial processing of
your order placed on our website.
You may check your order status by writing to:
sales3 at elecraft.com
For inquiries, please reference order# 2374-2754-xxxx
On 3/3/2015 6:34 PM, Wes (N7WS) wrote:
> Does sales3 at elecraft.com not work?
> ______________________________________________________________
>
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