[Elecraft] My Number one reason for wanting to buy the K3S

[Sfbonk via Elecraft]

 Had my first exposure with Elecraft service walking through a problem which led to a bad low power amp (LPA) output transistor along with repair & upgrade parts and prices. OUTSTANDING!

W3OU Steve

 

 

-----Original Message-----
From: Richard W. Solomon <w1ksz at earthlink.net>
To: elecraft <elecraft at mailman.qth.net>
Sent: Thu, Aug 6, 2015 1:27 am
Subject: Re: [Elecraft] My Number one reason for wanting to buy the K3S


The Service Department is being supported by someone, those Tech's 
Don't work
for free. 

Pay me here or pay me there,

TINSTAAFL

73, Dick,
W1KSZ

-----Original Message-----
From: Elecraft
[mailto:elecraft-bounces at mailman.qth.net] On Behalf Of Jim
Brown
Sent:
Wednesday, August 05, 2015 8:19 PM
To: elecraft at mailman.qth.net
Subject: Re:
[Elecraft] My Number one reason for wanting to buy the K3S

On Wed,8/5/2015
5:47 PM, Bob McGraw - K4TAX wrote:
> We really don't need to bash other
companies in an effort to make 
> Elecraft look good by comparison - especially
without knowing the 
> details of the billing used for comparison.  Elecraft
stands on its own.

I made the original comment, and I was not "bashing"
anyone. TenTec replaced
an entire board and some individual components. I've
had Elecraft
troubleshoot boards rather than replace them. Beginning in the
80s, I owned
and liked Ten Tec transceivers, but learned the hard way that
their service
department is a profit center. I do not believe that to be true
of Elecraft.
Last month, Elecraft did replace a major board in my KPA500
because they
deemed it unrepairable. The bill was under $400.

73, Jim
K9YC
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