[Elecraft] My Number one reason for wanting to buy the K3S

Richard W. Solomon w1ksz at earthlink.net
Thu Aug 6 01:22:57 EDT 2015


The Service Department is being supported by someone, those Tech's 
Don't work for free. 

Pay me here or pay me there,

TINSTAAFL

73, Dick, W1KSZ

-----Original Message-----
From: Elecraft [mailto:elecraft-bounces at mailman.qth.net] On Behalf Of Jim
Brown
Sent: Wednesday, August 05, 2015 8:19 PM
To: elecraft at mailman.qth.net
Subject: Re: [Elecraft] My Number one reason for wanting to buy the K3S

On Wed,8/5/2015 5:47 PM, Bob McGraw - K4TAX wrote:
> We really don't need to bash other companies in an effort to make 
> Elecraft look good by comparison - especially without knowing the 
> details of the billing used for comparison.  Elecraft stands on its own.

I made the original comment, and I was not "bashing" anyone. TenTec replaced
an entire board and some individual components. I've had Elecraft
troubleshoot boards rather than replace them. Beginning in the 80s, I owned
and liked Ten Tec transceivers, but learned the hard way that their service
department is a profit center. I do not believe that to be true of Elecraft.
Last month, Elecraft did replace a major board in my KPA500 because they
deemed it unrepairable. The bill was under $400.

73, Jim K9YC
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