[Elecraft] Elecraft Digest, Vol 122, Issue 12

[Jim Fitzpatrick]

I suspect very strongly that UPS delivered your package to the wrong
address. This has happened to me at least 3 times in the past 5 years with
our local UPS. I would notify UPS and Elecraft. The last misdelivery by UPS
to me was just a few months ago. I sent my KX-3 back to Elecraft for
diagnosis and repair. On return to me UPS managed to lose it in their
warehouse in Illinois. It took a month to find it. Remember, you or your
client paid Elecraft for the K-1, not UPS. It is up to Elecraft to get it
delivered to you. As I found when my KX-3 went missing Elecraft deals with
UPS problems all the time. Elecraft was very responsive to my situation.
They will initiate a missed delivery inquiry with UPS. 

Good luck.

Jim
WI9WI

Message: 2
Date: Fri, 6 Jun 2014 06:34:06 -0600
From: Eugene Worth <eworth at spamcop.net>
To: elecraft at mailman.qth.net
Subject: [Elecraft] Expecting a delivery ... but didn't happen
Message-ID: <0B0E077D-58CF-4898-8611-1E99187F803B at spamcop.net>
Content-Type: text/plain; charset=windows-1252

Folks, I have a problem. I volunteered to build a K1 for a gentleman who?s
hands are just too trembly to do it himself. I?ve been tracking the order
from CA to my home QTH. It was supposed to arrive last night.

UPS generally doesn?t visit me until late in the evening, certainly after
6PM most of the time, and sometimes as late as 8PM+. So, I wasn?t too
concerned until 9PM rolled around. I then checked the email tracking at UPS
? Well, well, well, guess what? UPS says the package was delivered to my
front door at 5:26PM. The problem is that my wife and I were sitting at the
supper table at that time. We didn?t hear a UPS truck in the neighborhood
all evening. 

So, now I?ve got a problem ? UPS says the package is delivered. Elecraft has
done everything right. I don?t have a radio for this gentleman. 

I?m going to go to a UPS store later in the morning and ask them to check
the GPS data on that truck at the time of delivery. Is there anything else
that I can do?

Thanks in advance.

72,
gene
WG7GW