[Elecraft] Vedr: Emails to Elecraft are not answered

[Martin Storli - LA8OKA]

Try using a different email address, that might help you through the spam folder.

Martin Storli 
LA8OKA
Oslo, Norway 
 
ARCTICPEAK's Radio pages! 
http://www.arcticpeak.com/radio.htm
 

________________________________
 Fra: "tomb18 at videotron.ca" <tomb18 at videotron.ca>
Til: Elecraft <Elecraft at mailman.qth.net> 
Sendt: Torsdag, 3. juli 2014 15.36
Emne: [Elecraft] Emails to Elecraft are not answered
  

Hi,I am sending this message here in the hopes that I can get some help from Elecraft concerning emails not being answered.
Over the last couple of months I have sent several emails to various people and support at Elecraft and have never had a reply. This has also happened in the past when I was working with tech support on an issue with my KPA500. I have called to try and have this resolved but it did not get resolved.
One email I send a few weeks ago, was answered a number of days later with an apology that my message was in the persons spam folder. However a follow up was not replied to even though it was resent several times.
I am sure that this is an error somewhere in the Elecraft email server. I own the complete K line as well as the complete KX3 line. I am a developer of software targeting to the Elecraft products and at least 5 people have bought a K3 or KX3 as a result of my software, so it is important for me to have some feedback at times. I also have provided comments as to bugs that I have found.
Could someone please resolved this for me? Thanks for your understanding.


Tom Blahovici va2fsq
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