[Elecraft] Emails to Elecraft are not answered

[tomb18 at videotron.ca]

Hi,I am sending this message here in the hopes that I can get some help from Elecraft concerning emails not being answered.
Over the last couple of months I have sent several emails to various people and support at Elecraft and have never had a reply. This has also happened in the past when I was working with tech support on an issue with my KPA500. I have called to try and have this resolved but it did not get resolved.
One email I send a few weeks ago, was answered a number of days later with an apology that my message was in the persons spam folder. However a follow up was not replied to even though it was resent several times.
I am sure that this is an error somewhere in the Elecraft email server. I own the complete K line as well as the complete KX3 line. I am a developer of software targeting to the Elecraft products and at least 5 people have bought a K3 or KX3 as a result of my software, so it is important for me to have some feedback at times. I also have provided comments as to bugs that I have found.
Could someone please resolved this for me? Thanks for your understanding.


Tom Blahovici va2fsq