[Elecraft] Dale is the best

[Rich Arland]

Reflector wide apology:

It's "Don" Wilhelm, W3PR, NOT "Ron". Don, not Ron....repeat after me: "Don, not Ron". Gary, on the other hand, is still "Gary"....although he could always change his name to confuse the enemy. 

Don...sorry about the typo!! At least I got your call right!

Vy 73 es Gud DX

Rich Arland, K7SZ
"Cogito Ergo CQ!" ("I think therefore I HAM!" w/apologies to Rene Descartes 1596-1650)
Columnist: "The Learning Curve" CQ Magazine
Columnist: "QRP Power" QST Magazine (Jan 2000 to Dec 2003)
Author: "The ARRL's Low Power Communications, The Art and Science of QRP" (all 4 editions) 

Political understatement of the decade: "The problems we face today exist because the people who work for a living are outnumbered by those people who vote for a living!" (de: Dr Jack Wheeler)



> From: k7sz at live.com
> To: b.k.maynard at verizon.net; elecraft at mailman.qth.net
> Date: Thu, 29 Mar 2012 08:09:25 -0400
> Subject: Re: [Elecraft] Dale is the best
> 
> 
> There is no doubt that Elecraft has the BEST customer service/tech service personnel on the planet! Gary Surrency, AB7MY, and Ron Wilhelm, W3FPR, had to contend with my constant e-mails helping me sort out problems on the used K2 I purchased in September of last year. Clear, concise, informative responses in each case got K2 S/N 1769 working properly. 
> 
> Vy 73 es Gud DX
> 
> Rich Arland, K7SZ
> "Cogito Ergo CQ!" ("I think therefore I HAM!" w/apologies to Rene Descartes 1596-1650)
> Columnist: "The Learning Curve" CQ Magazine
> Columnist: "QRP Power" QST Magazine (Jan 2000 to Dec 2003)
> Author: "The ARRL's Low Power Communications, The Art and Science of QRP" (all 4 editions) 
> 
> Political understatement of the decade: "The problems we face today exist because the people who work for a living are outnumbered by those people who vote for a living!" (de: Dr Jack Wheeler)
> 
> 
> 
> > Date: Thu, 29 Mar 2012 01:54:02 -0700
> > From: b.k.maynard at verizon.net
> > To: elecraft at mailman.qth.net
> > Subject: [Elecraft] Dale is the best
> > 
> > My P3 froze on a band change yesterday, and gave the fatal error message (new
> > FW loaded yesterday). I could have reached for the P3 manual, and perhaps
> > would have been able to figure out what to do??? But I checked the Elecraft
> > web page, saw that Elecraft was open for another 4 minutes, called and asked
> > for tech support. Dale picked right up and had me up an running in under a
> > minute. 
> > 
> > Great service, available support, and willing to pick up the phone with only
> > minutes to quitting time - Elecraft tech support is the best!
> > 
> > -----
> > Brian,  op K1NW
> > --
> > View this message in context: http://elecraft.365791.n2.nabble.com/Dale-is-the-best-tp7416928p7416928.html
> > Sent from the Elecraft mailing list archive at Nabble.com.
> > ______________________________________________________________
> > Elecraft mailing list
> > Home: http://mailman.qth.net/mailman/listinfo/elecraft
> > Help: http://mailman.qth.net/mmfaq.htm
> > Post: mailto:Elecraft at mailman.qth.net
> > 
> > This list hosted by: http://www.qsl.net
> > Please help support this email list: http://www.qsl.net/donate.html
>  		 	   		  
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:Elecraft at mailman.qth.net
> 
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html