[Elecraft] Dale is the best

[Rich Arland]

There is no doubt that Elecraft has the BEST customer service/tech service personnel on the planet! Gary Surrency, AB7MY, and Ron Wilhelm, W3FPR, had to contend with my constant e-mails helping me sort out problems on the used K2 I purchased in September of last year. Clear, concise, informative responses in each case got K2 S/N 1769 working properly. 

Vy 73 es Gud DX

Rich Arland, K7SZ
"Cogito Ergo CQ!" ("I think therefore I HAM!" w/apologies to Rene Descartes 1596-1650)
Columnist: "The Learning Curve" CQ Magazine
Columnist: "QRP Power" QST Magazine (Jan 2000 to Dec 2003)
Author: "The ARRL's Low Power Communications, The Art and Science of QRP" (all 4 editions) 

Political understatement of the decade: "The problems we face today exist because the people who work for a living are outnumbered by those people who vote for a living!" (de: Dr Jack Wheeler)



> Date: Thu, 29 Mar 2012 01:54:02 -0700
> From: b.k.maynard at verizon.net
> To: elecraft at mailman.qth.net
> Subject: [Elecraft] Dale is the best
> 
> My P3 froze on a band change yesterday, and gave the fatal error message (new
> FW loaded yesterday). I could have reached for the P3 manual, and perhaps
> would have been able to figure out what to do??? But I checked the Elecraft
> web page, saw that Elecraft was open for another 4 minutes, called and asked
> for tech support. Dale picked right up and had me up an running in under a
> minute. 
> 
> Great service, available support, and willing to pick up the phone with only
> minutes to quitting time - Elecraft tech support is the best!
> 
> -----
> Brian,  op K1NW
> --
> View this message in context: http://elecraft.365791.n2.nabble.com/Dale-is-the-best-tp7416928p7416928.html
> Sent from the Elecraft mailing list archive at Nabble.com.
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