[Elecraft] K2 - Cost estimate for repairs

[Josh Fiden]

FYI... UPS guidelines are 2" of padding on all sides of the box. As you 
described the problem, they are likely to deny the claim. I don't know 
if this would be treated differently since a UPS store did the 
packaging. I hate seeing things damaged this way. Usually now I 
interrogate how they intend to package items, which is often not well 
received but hopefully saves the distress of seeing nice equipment 
needlessly banged up.

73,
Josh W6XU


On 12/3/2012 2:39 PM, Dennis Moore wrote:
> I bought a used K2 and it was damaged during shipment. The UPS place 
> that packed it wrapped it in plastic and set it on the bottom of a box 
> with no padding around the bottom or sides so that the VFO knob was 
> against the side of the box along a bottom edge. The only padding was 
> on top. The VFO shaft was bent up, VFO knob was dented, AF and RF Gain 
> pots were damaged and need to be replaced. I'm waiting for Elecraft to 
> let me know how much the two pots and the VFO Encoder will cost.
>
> This is insured, but UPS wants to see the radio to assess the damage, 
> like they would have any idea. I can give them the cost of the parts 
> but how much should I ask for in cost to repair the radio? I can do 
> the repairs myself but realistically how much is my time worth 
> according to UPS? They'll probably want a repair estimate from a shop, 
> which as we know isn't how this is done.
>
> Sending the radio back to the seller isn't an option.
>
> Any comments/feedback is appreciated.
>
> 73, Dennis NJ6G
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