[Elecraft] : OT: Legendary Elecraft Service - not!

Guy Olinger K2AV olinger at bellsouth.net
Wed Jun 8 20:10:56 EDT 2011


Actually he's been on the list as far back as 2004, though not all that
common a poster.  His current (May '11) QRZ blurb shows him as a K2 owner,
into using it as a data modes platform.

He did go through the ZL earthquake earlier this year. There was some text
that hinted at losing employment because of it.  Who knows what his issue is
or whether he was having a really, really bad day.  I think a clue is
canning his long standing email address.  I think it very unlikely he dumped
a longstanding email address in a "fit of petulance" as one person put it.
 It smells more like life-altering circumstances in his personal life, and
as such I'll just leave that to him, and depart from the matter with one of
these 85-90% hunches that he was having a really, really bad day.  Perhaps
something so bad as losing internet access due to economic issues.

As a software development manager in a past life, I've been on the RX end of
customer outbursts that really reflected customers' quite difficult non-work
circumstances, which finally explained very confusing and unfocused
complaints which could not be worked to resolution at any level in tech
support.  I'm sure that's happened to anyone working with customers long
enough, which is why one needs to have the bartender's tender ear.

And I'll hope to hear from Paul again in better times.

73, Guy.

On Wed, Jun 8, 2011 at 12:33 PM, Jim Lowman <jmlowman at sbcglobal.net> wrote:

> Not sure what this guy's problem is, but if he's been on this list "over
> time,"
> he should know that Wayne and Eric stand behind what they sell.
>
> If I were them, I'd be more irritated that the guy came on the list, tossed
> out all of this garbage, and didn't give any explanation of what the
> problem was.
> No one wants to lose a customer, but what's even worse is to do so
> without the
> customer giving them a chance to make things right, which we all know that
> Wayne and Eric will.
>
> In the absence of searching the archives for his callsign, I'll assume
> that he's a
> troll, given his hasty departure.
>
> 72/73 de Jim - AD6CW
>
> On 6/7/2011 6:34 PM, george fritkin wrote:
> > Seems to me there some on this reflector that do not know the difference
> between doing business with a Company and a Corporation.  The guys at
> Elecraft know that success is a journey not a destination. Try to do the
> best always..you bet they do.  Go visit them at their facility you see it
> first hand.
> >
> >
> > George, W6GFLove my two K3s
> >
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