[Elecraft] K3 Repair alternative

[Mike]

  Over.....

On 7/2/2010 11:27 AM, Mike wrote:
> I paid the full price for my DSP board swap. Was this somehow a warranty
> price? Am I due a refund?
>
> 73, Mike NF4L
>
> Hector Padron wrote:
>> "The biggest difference I hear with Elecraft is that a lot of the problems
>> can be resolved quicker if the problem can be isolated to a board so that a
>> simple swap can be done and thus eliminates return to the factory for
>> repairs."
>>
>>
>> And that was the case with my K3,.my own mistake made the RX audio PA to be damaged.A simple call to Elecraft and a short talk to Dale with my promise to send back my damaged DSP board,he sent me next day a new DSP board that I got in just two days in spite off the distance between CA and FL,.two more days to make time to install the new board and that was it,my K3 working even better than new because the new board came with all the mods done,price? Just $14 from that new board  plus $10 more to ship the bad board back to them.Total bill for me,only $24. Time frame? 4 days, my radio was fixed.
>> This is an option guys you should consider,talk to the tech on the phone,most of the times by their experience,they can tell where the problem is and which board has to be replaced,so deal with them as I did,if you don't feel confident to replace it by yourself,get a tech that you know in your location and pay him to do the swap or maybe a friend of yours will do it by free. I am sure it will be faster this way to have your K3 repaired than send it to them,don't forget these guys has too many projects on hands,its not easy to keep up a production of new radios,new P3,repair,mods,etc I think they are doing a great job no matter what.
>>
>> AD4C
>> K3 # 2192