[Elecraft] k3 err dse

[d r]

i just installed the k3dvr and now i am getting an error message of ERR
DSE. in the manuel it suggest to reload the dsp which i have tried to
do but with no luck it says the " DSP1 VERIFICATION FALIED. RELOAD
DSP1."  i have tried this several times with the same results.. any
ideas on what this could be? i even tried spliting the front panel
again thinking that the pins were not lined up but they were and
everything is in oreder as i can tell. thanks don  wa1bxy
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